Privacy Policy
Digital Freedom respects your privacy and is committed to protecting personal information in a responsible and commercially reasonable manner.
This Privacy Policy explains how Digital Freedom may collect, use, disclose, retain, and protect information when you visit this website, create an account, apply for membership, apply for merchant participation, communicate with us, use account-related features, interact with marketplace-related pages, or access related Digital Freedom online services.
By using this website, you agree to this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to general website access, public pages, forms, account access links, merchant information, marketplace information, support communications, and related Digital Freedom online services.
Certain member-only areas, merchant tools, private marketplace features, account services, benefits, programs, and private community features may be subject to additional private agreements, account terms, merchant terms, program rules, confidentiality terms, or privacy notices made available during registration, onboarding, account access, or program participation.
2. Private Society and Member Privacy
Digital Freedom operates as a private member marketplace and private society community.
Public access to this website does not grant access to private society records, member-only documents, private communications, internal policies, account records, confidential marketplace information, or non-public community materials.
If you apply for or are approved for membership, merchant participation, account access, or private marketplace access, certain privacy, confidentiality, recordkeeping, communication, and participation obligations may be governed by additional private agreements, including the Digital Freedom Articles of Association, private society agreements, member agreements, merchant agreements, account terms, posted policies, and program rules made available during registration, onboarding, account access, or program participation.
3. Information We Collect
Digital Freedom may collect information that you voluntarily provide, including:
- name;
- email address;
- phone number;
- mailing address or business address;
- account registration information;
- membership application information;
- merchant application information;
- business name and business details;
- product or service information submitted by merchants;
- support requests and communications;
- form submissions;
- referral information, where applicable;
- preferences, inquiries, comments, and feedback;
- other information you choose to submit through the website or related account features.
We may also collect technical and usage information automatically, including:
- IP address;
- browser type;
- device type;
- operating system;
- referring website;
- pages visited;
- time and date of visits;
- session activity;
- approximate location derived from technical information;
- website performance data;
- cookie and analytics data;
- security logs;
- error logs and diagnostic data.
4. Payment and Checkout Information
If payments, checkout services, invoicing, verification, or related transaction tools are made available through the website, marketplace, or account areas, payment information may be collected and processed by independent third-party payment providers.
Digital Freedom does not control those providers’ privacy practices, payment approval decisions, underwriting requirements, transaction monitoring, account eligibility standards, fees, holds, reserves, restrictions, or processing decisions.
Third-party payment providers may collect information such as payment card details, billing information, transaction details, identity verification information, device information, fraud prevention data, and other information required to provide their services.
Your use of any third-party payment, checkout, or financial service is subject to that provider’s own terms, privacy policy, compliance requirements, and account rules.
5. How We Use Information
Digital Freedom may use collected information to:
- provide, operate, maintain, and improve the website;
- create, review, administer, and manage accounts;
- review membership applications;
- review merchant applications;
- provide access to marketplace-related features;
- communicate with users, members, applicants, and merchants;
- respond to inquiries, forms, and support requests;
- provide notices, updates, and administrative communications;
- display or administer merchant information, where applicable;
- support marketplace operations and member community features;
- personalize website or account experiences where appropriate;
- improve website design, content, usability, performance, and security;
- prevent fraud, misuse, unauthorized access, abuse, and harmful activity;
- monitor compliance with applicable terms, policies, private agreements, and legal obligations;
- protect the rights, safety, property, privacy, confidentiality, and operations of Digital Freedom, members, merchants, users, service providers, and third parties;
- maintain records for business, operational, legal, tax, accounting, compliance, security, private society, account, and dispute-handling purposes.
6. Cookies and Similar Technologies
The website may use cookies, pixels, tags, scripts, analytics tools, session technologies, and similar technologies to support website functionality, security, analytics, performance, user experience, and communication features.
Cookies may help us:
- remember preferences;
- support account-related functions;
- analyze website traffic;
- understand page usage;
- improve content and layout;
- detect security issues;
- prevent misuse.
You may adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
7. Analytics and Performance Tools
Digital Freedom may use third-party analytics, performance, security, hosting, or monitoring tools to understand website usage, improve performance, detect errors, protect systems, and improve the user experience.
These providers may process technical information such as IP address, browser information, device information, pages visited, referring pages, usage events, session data, and diagnostic information.
8. How Information May Be Shared
Digital Freedom does not sell personal information.
Digital Freedom may share information when reasonably necessary with:
- administrators, trustees, authorized representatives, and contractors;
- hosting providers;
- website developers and technical service providers;
- security and fraud prevention providers;
- analytics and performance providers;
- email, communication, and support providers;
- account management providers;
- marketplace service providers;
- third-party payment or checkout providers, where applicable;
- legal, accounting, compliance, or professional advisors;
- operational service providers;
- parties involved in an operational restructuring, administrative transition, trust-related transition, service-provider change, marketplace transition, or similar change;
- government, regulatory, law enforcement, or legal authorities when required by law or when reasonably necessary to protect rights, safety, security, users, members, merchants, service providers, or operations.
Information may also be shared to enforce applicable agreements, investigate suspected violations, prevent misuse, respond to legal requests, protect against harm, preserve confidentiality, administer private agreements, or comply with legal obligations.
9. Merchant and Marketplace Information
If you apply as a merchant or participate as a merchant, certain business information may be displayed or made available to members or users, depending on the marketplace features and merchant setup.
This may include business name, product or service information, descriptions, images, pricing, availability, policies, contact methods, fulfillment details, promotions, or other information submitted for marketplace participation.
Merchants are responsible for ensuring that submitted business, product, service, and listing information is accurate, lawful, authorized, and appropriate for publication or marketplace use.
10. Confidentiality and Private Information
Certain information connected to Digital Freedom may be confidential, including private member materials, merchant materials, onboarding materials, account communications, internal policies, private society records, private community procedures, non-public program information, private communications, and member-only content.
Digital Freedom may use reasonable safeguards to protect confidential information and may restrict access to private information based on account status, approval status, role, authorization, applicable agreements, and operational need.
If you receive access to confidential or private information, you are responsible for handling that information according to applicable private agreements, confidentiality terms, account terms, and posted policies.
11. Email and Communications
If you provide your email address or other contact information, Digital Freedom may use it to send:
- account notices;
- administrative communications;
- support responses;
- application updates;
- merchant updates;
- marketplace announcements;
- member opportunity notices;
- policy updates;
- security notices;
- private agreement notices;
- optional newsletters or marketing communications, where permitted.
You may unsubscribe from promotional emails where an unsubscribe option is provided. Administrative, security, legal, account, privacy, and transactional communications may still be sent where necessary.
12. Data Security
Digital Freedom uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Security measures may include access controls, secure hosting practices, encryption where appropriate, monitoring, backups, authentication measures, role-based access, confidentiality controls, and operational safeguards.
However, no method of electronic transmission, online communication, hosting, or storage can be guaranteed to be completely secure. You use the website and submit information at your own risk.
13. Data Retention
Digital Freedom retains information for as long as reasonably necessary to:
- provide website and account services;
- review and administer accounts, applications, and merchant participation;
- operate and improve the marketplace;
- respond to inquiries and support requests;
- maintain security and prevent misuse;
- comply with legal, tax, accounting, reporting, operational, and compliance obligations;
- enforce agreements and protect legal rights;
- administer private society records, account records, merchant records, and participation records where applicable;
- maintain appropriate business, administrative, and private agreement records.
Retention periods may vary depending on the nature of the information, the purpose for which it was collected, legal requirements, operational needs, applicable private agreements, and account or merchant status.
14. Access, Correction, and Updates
You may request access to, correction of, or updates to certain personal information by contacting Digital Freedom through the support channels provided on the website.
We may need to verify your identity before responding to a request. Some information may be retained where required or permitted for legal, security, operational, compliance, dispute resolution, private agreement, account administration, or recordkeeping purposes.
15. Third-Party Websites and Services
This website may link to third-party websites, marketplaces, tools, payment providers, support systems, account services, or other external resources.
Digital Freedom is not responsible for the privacy practices, content, security, policies, availability, or operations of third-party websites or service providers.
Your use of third-party websites and services is subject to their own privacy policies and terms.
16. International Processing
Digital Freedom and its service providers may store, process, or access information in Canada, the United States, or other jurisdictions where service providers operate.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement, regulators, or government authorities.
17. Children’s Privacy
This website is not intended for children under 18 years of age.
Digital Freedom does not knowingly collect personal information from children under 18. If we become aware that personal information from a child has been collected, we may delete or restrict that information.
18. Operational Changes
If Digital Freedom undergoes an operational restructuring, administrative transition, trust-related transition, service-provider change, marketplace transition, or similar change affecting the operation of the website, private society administration, or marketplace, information may be transferred, disclosed, or maintained as reasonably necessary to continue operations, protect users, administer accounts, preserve records, maintain security, and comply with applicable obligations.
Any such handling of information will remain subject to reasonable privacy, confidentiality, and security protections where appropriate.
19. Private Member Agreements
Certain member-only features, merchant tools, account services, marketplace areas, private benefits, community programs, confidential information, and private society participation may be governed by additional private agreements, including the Digital Freedom Articles of Association, private society agreements, member agreements, merchant agreements, posted policies, account terms, and program rules made available during registration, onboarding, account access, or program participation.
Those private terms may include additional privacy, confidentiality, operational, communication, recordkeeping, dispute-handling, and participation requirements applicable to approved members or merchants.
20. Changes to This Privacy Policy
Digital Freedom may update this Privacy Policy from time to time. Updated versions will be posted on this page.
Your continued use of the website after an updated Privacy Policy is posted means you accept the updated Privacy Policy.
21. Contact
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact Digital Freedom through the contact information or support channels provided on this website.